Effective Date: 02/10/2024
Company Name: Shadow Cups Ltd. Şti.
Registered Address: Kum, Turgut Işık Cd. No :1
Bartin, Bartin 74300
TR
Email: privacy@shadowcups.com
Phone: 5394826722
Welcome to the official website of Shadow Cups Ltd. Şti. (“Shadow Cups,” “we,” “our,” or “us”). By accessing or using our website, purchasing our products, or communicating with us through any digital channel, you agree to these Terms and Conditions. Please read them carefully before placing any order.
These Terms and Conditions apply to all sales, deliveries, and services provided through our website and other official sales platforms.
You must be at least 18 years old and legally capable of entering into binding agreements under Turkish law to use this website or place an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
All products displayed on our website are offered subject to availability. We make every effort to ensure that product descriptions, images, and pricing are accurate; however, errors may occur. In such cases, we reserve the right to correct or update information and cancel orders if necessary.
Orders are confirmed upon receipt of payment and a written confirmation from Shadow Cups. We reserve the right to refuse or cancel any order at our discretion.
All prices are listed in Turkish Lira (₺) unless otherwise stated and include applicable VAT. Payment must be made in full at the time of order using the payment methods provided on our website.
We use secure payment gateways and comply with applicable data protection and e-commerce regulations in Turkey.
Orders are processed and shipped within the estimated delivery times indicated at checkout. Shipping costs and timelines may vary based on destination, order volume, and courier availability.
Shadow Cups is not liable for delays caused by third-party carriers, customs procedures, or events beyond our control (force majeure). Risk of loss and title for products pass to the buyer upon delivery.
Customer satisfaction is important to us. If you receive damaged, defective, or incorrect items, you must notify us within 7 business days of delivery by emailing: refunds@shadowcups.com with your order details and photos of the issue.
Refunds or replacements will be processed after the returned items are received and inspected.
Your privacy is important to us. Shadow Cups Ltd. Şti. complies with Law No. 6698 on the Protection of Personal Data (KVKK). Personal data collected through our website (such as name, contact details, and order information) is used solely for order fulfillment, customer communication, and service improvement.
We do not share personal data with third parties except for logistics, payment, or IT service providers who support our operations, and only to the extent necessary.
Customers have the right to request access, correction, or deletion of their personal data by contacting us via email atprivacy@shadowcups.com
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Our website uses cookies to improve user experience, analyze traffic, and personalize content. Cookies may include functional cookies (essential for site performance), analytical cookies (for anonymous usage statistics), and marketing cookies (for tailored promotions).
By continuing to browse our website, you consent to the use of cookies in accordance with this policy. You can manage or delete cookies through your browser settings at any time.
All content on this website, including text, images, graphics, logos, and product designs, is the property of Shadow Cups Ltd. Şti. and is protected under Turkish and international intellectual property laws. Any unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
To the maximum extent permitted by law, Shadow Cups Ltd. Şti. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
We reserve the right to update or modify these Terms and Conditions at any time. Updates will take effect immediately upon publication on our website. Continued use of our services after such changes constitutes acceptance of the revised terms.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Istanbul Courts and Enforcement Offices.