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Privacy & Cookies Policy

PRIVACY AND COOKIES POLICY

Effective Date: 02/10/2024

Company Name: Shadow Cups Ltd. Şti.

Registered Address: Kum, Turgut Işık Cd. No :1Bartin, 74300, TR

Email: privacy@shadowcups.com

Phone: 5394826722


1. Introduction


Shadow Cups Ltd. Şti. (“Shadow Cups,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy and Cookies Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase through our online store.


By using our website, you agree to the collection and use of your personal data in accordance with this Policy.


2. Legal Basis


This Policy has been prepared in compliance with Law No. 6698 on the Protection of Personal Data (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).


Shadow Cups acts as the Data Controller, responsible for determining the purposes and means of processing your personal data.


3. Data We Collect


We may collect the following categories of personal data:


Identification data: Name, surname, company name, tax ID.

Contact details: Email address, phone number, billing and shipping address.

Transaction data: Orders, payment details (processed securely through third-party gateways), invoices.

Website usage data: IP address, browser type, operating system, and browsing behavior (via cookies).


We do not collect sensitive personal data unless required by law or necessary for business compliance.


4. How We Use Your Data


Your personal data may be used for the following purposes:


Processing and fulfilling orders placed through our website.

Communicating regarding orders, deliveries, or customer support.

Sending invoices and receipts.

Providing updates on new products, promotions, or service changes (only with your consent).

Ensuring compliance with tax, accounting, and legal obligations.

Improving website functionality and user experience.

5. Data Sharing


We do not sell or rent your personal data. However, we may share limited data with:


Service providers: Logistics, payment processors, and IT support companies assisting in operations.

Legal authorities: When required by Turkish law or to comply with legal obligations.

Business partners: Only with your explicit consent for joint marketing or promotional purposes.


All third-party partners are required to process data securely and in accordance with KVKK/GDPR requirements.


6. Data Retention


We retain your personal data only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law (e.g., for accounting or tax records).


When data is no longer needed, it will be securely deleted or anonymized.


7. Your Rights Under KVKK


As a data subject under the KVKK, you have the right to:


Learn whether your data is processed and obtain related information.

Request correction, deletion, or restriction of processing.

Object to unlawful processing or data misuse.

Request information about third parties with whom your data has been shared.

Withdraw your consent at any time.


You may exercise these rights by contacting us in writing via email at privacy@shadowcups.com. Shadow Cups will respond to your request within the period specified under the KVKK.


8. International Data Transfers


If your personal data is transferred outside Turkey (e.g., for international logistics or cloud hosting), we ensure that appropriate data protection measures are in place in compliance with KVKK and GDPR standards.


9. Data Security


We use industry-standard security technologies, including SSL encryption, secure servers, and restricted data access, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


10. Cookies Policy


Our website uses cookies to improve performance, analyze traffic, and personalize content.


Types of Cookies We Use:


Essential cookies: Enable site navigation and secure areas.

Analytical cookies: Collect anonymous statistics on site usage.

Preference cookies: Remember user preferences like language or region.

Marketing cookies: Deliver relevant advertising and promotions.


By continuing to browse our website, you consent to the use of cookies as described. You may disable cookies through your browser settings, but some site features may not function properly as a result.


11. Marketing Communications


We may send promotional emails about new products, offers, or updates only if you have opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.


12. Updates to This Policy


We may update this Privacy and Cookies Policy periodically to reflect changes in law or business operations. The latest version will always be available on our website and will indicate the effective date at the top of the page.